We are located in Onalaska Wisconsin .  We deliver, free of charge, within 15 miles from Onalaska, La Crosse, Wisconsin (included in the price).  Please fill out the Inquiry Form or shoot us an email or text to request pricing outside of this area.

The tent/mattress/breakfast tray set-up is 7' long by 3.5' wide. The length of each mattress is 63 inches long.  We generally set up the tents next to each other or on either side of a room, depending on the space.  It is your responsibility to make sure there is enough space to accommodate the tents with an unobstructed walkway, and to have all furniture moved prior to our arrival

No, we launder all linens after it's collected.  We use detergent brands that are free of perfumes and dyes and are hypoallergenic.  We deodorise and sanitise all mattresses and throw pillows between each booking.

A non-smoke environment must be provided at all times.  If there are any smoke related odors detected upon entry the Business has a right to charge an additional fee prior to setup - please see our Terms and Conditions for more details.  Smoking odor is difficult to get out of the bedding, blankets and pillows and we may not be able to set up a party if the smell of smoke is detected.  

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We want all children to have an enjoyable party experience.  Some children have sensitivities and can't be exposed to strong cigarette smells. 

For cancellations and reschedule requests made for any reason:

• More than 14 days prior to the Event - The Hirer will receive a full refund of any moneys paid, including the deposit.

• 14 to 7 days prior to the Event - The Hirer will forfeit the $100 security deposit.  If you need to reschedule for any reason during this time, we will offer you the next suitable date available within 90 days of your original event date.

• Less than 7 days prior to the Event - The Hirer will forfeit the entire event fee and we will not reschedule the event.

In an event of cancellation where a delivery attempt has been made, the full payment will be forfeited, and this amount cannot be used as a credit towards a future event.

The Business always reserves the right to cancel should issues arise due to the safety of our staff or conflict between parties.  Cancellation due to severe weather and road conditions can occur, and the Business will reschedule the Event to be within 90 days of the original date.

We do not charge a bond, but we do expect all breakages and damages to be paid for in full within 7 days of the party's end.  Please do not allow children to sit on tray tables.

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The Hirer must make sure there is nothing that could damage our products near the equipment i.e. nail varnish, makeup, slime, chewing gum, glue, pens, ink or naked flames.

We will confirm the number of guests/tents required when the deposit and Terms and Conditions paperwork is being organised.  We will make every attempt to accommodate any further guests/tents after the initial booking but cannot make any guarantees.  We will not accept any reduction in tent/guest numbers prior to 14 days before the event.  Please keep us updated on any number changes as they occur.